Shipping & Delivery Policy

At Ambi House, every outfit is thoughtfully made to order. This allows us to minimise waste and create each piece especially for you.

Order Processing

Once your order is confirmed, it is sent into production.

Made-to-order outfits: Please allow 7–12 business days for your order to be stitched, finished and prepared for dispatch.
If your item is ready to ship, it will usually be dispatched within 2–3 business days.

Orders placed on Weekends or Public Holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation along with your tracking details via email or WhatsApp.

Delivery Timelines

After dispatch, most orders within India are delivered within 3–7 business days, depending on your location and the courier partner.

Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control, including:

Weather conditions
Public holidays
High order volumes
Courier delays
Remote serviceable locations

Shipping Charges

Shipping across India is complimentary on all prepaid orders.

For international orders, shipping charges are calculated separately based on the destination and package weight. Please contact us before placing your order for an international shipping quote.

International Shipping

Yes, we ship worldwide.

To place an international order, please contact us at ambihousesupport@gmail.com or send us a message on Instagram or WhatsApp. We'll share the applicable shipping charges and estimated delivery timeline based on your location.

Please note that any customs duties, import taxes or local charges imposed by your country's customs department are the responsibility of the customer.

Address Accuracy

Please ensure that your shipping address, contact number and PIN code are complete and accurate before placing your order.

Ambi House is not responsible for delays, failed deliveries or additional shipping charges arising from incorrect or incomplete address details provided by the customer.

If you realise you've entered an incorrect address, please contact us as soon as possible. While we'll do our best to help before dispatch, we cannot guarantee changes once the order has been shipped.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If a package is returned to us because delivery could not be completed due to an incorrect address, customer unavailability or refusal to accept the parcel, any additional shipping charges for re-dispatch will be borne by the customer.