Find practical information about shopping with Ambi House, from our official website and Instagram account to sizing, delivery and order support.
What is Ambi House?
Ambi House is a women’s ethnic wear brand offering cotton suit sets, Farshi sets, kaftan-style sets and festive outfits online. Read About Ambi House or explore our current collection.
What are the official Ambi House website and Instagram account?
Our official website is ambihouse.in. Our official Instagram account is @ambihouse.in. Use the contact details published on our website if you need to check an order or an account claiming to represent the brand.
How do I choose my size?
Check the size chart, measurements and fit notes on the specific product page before ordering. Fits vary between designs, including sized and one-size styles. If you are unsure, contact our team before placing your order.
Can I request a customisation?
Customisation options depend on the design. For example, the Rani Set product description offers kurti-length customisation. Please contact our team to confirm what is possible for your chosen outfit before ordering; not every style has the same options.
How long does an order take?
Our published shipping policy allows 7–12 business days to prepare made-to-order outfits for dispatch. Items stated to be ready to ship usually dispatch within 2–3 business days. After dispatch, most deliveries within India take an estimated 3–7 business days. These are estimates, not guaranteed delivery dates. Refer to our Shipping & Delivery Policy for details, and contact us before ordering for a time-sensitive occasion.
Does Ambi House ship outside India?
Yes. Our shipping policy provides for international orders by enquiry. Contact us before placing an international order for a shipping quote and estimated delivery timeline. Shipping charges depend on the destination and package weight; applicable customs duties and import taxes are the customer’s responsibility. See the full shipping policy.
What should I know about returns and exchanges?
Because outfits are made to order, returns and exchanges are limited. The published policy does not offer returns or exchanges for an incorrect size selected by the customer, fit preferences or a change of mind. Requests involving damaged, defective or incorrect items must be reported within 48 hours of delivery with a clear, uninterrupted unboxing video, and are subject to review. Please read the complete Return, Refund, Exchange & Cancellation Policy before ordering.
How can I contact Ambi House?
Email ambihousesupport@gmail.com, message +91 92172 21116 on WhatsApp, or contact @ambihouse.in on Instagram. Published support hours are Monday–Saturday, 10:00 AM–6:00 PM IST, excluding public holidays. See our Contact page for current support details.